Which level of Road Service?

If your vehicle can’t be fixed at the roadside but can be repaired by a mechanic within 48 hours, we’ll contribute to the cost of:

• Up to 2 nights’ accommodation and car hire while your vehicle’s being repaired locally (up to $150 a night for accommodation and $130 a day for car hire), or
• Up to 2 nights’ accommodation while your caravan is being repaired (up to $150 a night)

If your vehicle can’t be repaired within 48 hours, you can choose one of the following options:

• Up to 5 nights’ accommodation and car hire while your vehicle’s being repaired locally (up to $150 a night for accommodation and $130 a day for car hire)
• Up to 7 days’ car hire to travel home or to your destination while your vehicle’s being repaired locally (up to $130 a day)
• Up to $800 in airfares, or the cost of bus fares, to get you home or to your destination while your vehicle is being repaired locally, or
• If you don’t want your car repaired locally, we’ll cover the cost of getting it back home or to your destination (up to $2,000 a year). We’ll also help cover the cost of getting you, up to 4 passengers and any domestic pets there too (up to $220 for pets and up to $800 in airfares). Plus, we’ll contribute $500 to help transport any caravan or trailer you were towing.

You’ll also get up to 2 nights’ accommodation and car hire if your vehicle is stolen or in a crash (up to $150 a night for accommodation and $130 a day for car hire).

See the Road Service Entitlements Guide for more info and limits.

If your vehicle can’t be fixed at the roadside but can be repaired by a mechanic within 48 hours, we’ll contribute to the cost of:

• 1 night’s accommodation while your vehicle’s being repaired locally (up to $130 a night).

If your vehicle can’t be repaired within 48 hours, you can choose one of the following options:

• Up to 3 nights’ accommodation and car hire while your vehicle’s being repaired locally (up to $130 a night for accommodation and $110 a day for car hire)
• Up to 5 days’ car hire to travel home or to your destination while your vehicle’s being repaired locally (up to $110 a day)
• Up to $400 in airfares, or the cost of bus fares, to get you home or to your destination while your vehicle is being repaired locally, or
• If you don’t want your car repaired locally, we’ll cover the cost of getting it back home or to your destination (up to $750 a year). We’ll also help cover the cost of getting you and up to 4 passengers there too (up to $400 in airfares).

You’ll also get up to 1 nights’ accommodation if your vehicle is stolen or in a crash (up to $130 a night).

See the Road Service Entitlements Guide for more info and limits.