Book Tow Service

  • 1 Incident details
  • 2 Where & when
  • 3 Your details
  • 4 Review & confirm

Original incident details

We need to know some details from your original Road Service. You can find the event number and date in the SMS you received after your call-out.

e.g. T001300210 or R005179313

This is the date of your Road Service call-out

Step 1 of 4

Things you should know

  • You can book your tow online within 14 days of the Road Service call-out date.
  • This online booking service is only available to Road Service customers who have been invited to book a tow by SMS. This service is only available in Metropolitan Patrol Serviced Areas. The information included in this website is intended as a guide only. This service is subject to limitations and exclusions. Additional changes may apply. For full terms and conditions, please refer to the relevant Road Service Entitlements Guide.