If you've paid for a benefit that's covered by your level of Road Service, you can apply for reimbursement of these costs by RAA using this secure online form.
Once you've submitted your request, we'll get back to you in 2 business days via phone or email to let you know the outcome of your request, or ask for further information if we need it. If your request is approved, it will take up to 5 business days for the money to appear in your account.
If you've paid for services or benefits we've deemed to be eligible for partial or full reimbursement, you've acted as an agent for RAA. We'll reimburse you at the same rate that would apply if RAA engaged one of its normal RAA Service Providers to provide those services. Product holders seeking a reimbursement for services or benefits must apply within ten months of the breakdown date.